Certified ScrumMaster® (CSM®)

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Certified ScrumMaster (CSM) course by Scrum Alliance is considered the gold standard of certification. It is delivered by the best, accredited, and highly reputable Scrum Alliance Certified Scrum Trainers (CST®) to provide you with an exceptional learning experience. Each Certified ScrumMaster (CSM) class is personalized to meet students where they are in their learning journey. As part of your Certified ScrumMaster (CSM) certification you will learn the Scrum framework and gain an understanding of team accountabilities, events and artifacts as well as how to guide your team to apply Scrum.

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CSM Certification Course Overview

This Certified ScrumMaster (CSM) certification course is focused on providing an improved understanding of Scrum methodologies and their implementation. It helps you become a Certified ScrumMaster®, a designation offered by Scrum Alliance to practitioners who have successfully completed a Certified ScrumMaster (CSM) course and demonstrate their understanding by passing the exam.

Become an exceptional Scrum Master with real-time Scrum activities and simulations. As a Certified ScrumMaster, you’ll have the training you need to help your Scrum Team perform at their highest level. As the expert of Scrum values, principles, and practices, the ScrumMaster protects the team from both internal and external distractions.

With your CSM, you’ll:

  • Expand your career opportunities across all industry sectors adopting agile practices
  • Demonstrate your attainment of core Scrum knowledge
  • Learn the foundation of Scrum and the scope of the role
  • Engage with agile practitioners committed to continuous improvement
  • Begin your journey to your Certified Scrum Professional®-ScrumMaster (CSP-SM)

General Knowledge

  • Agile & Lean Principles
  • Agile Manifesto
  • Empirical & Defined Processes
  • Scrum Framework & Sprints
  • Scrum Values
  • Applicability of Scrum

Scrum Roles & Responsibilities

  • Scrum Master
  • Product Owner
  • The Team
  • Teamwork
  • Team Characteristics
  • Impact on Traditional Roles

Scrum Artifacts

  • Product Backlog
  • Product Increment & the Definition of ‘Done’
  • Sprint Backlog

Scrum Events

  • The Sprint
  • Sprint Planning & Sprint Goals
  • Daily Scrums
  • Sprint Reviews
  • Sprint Retrospectives

Scrum Master Service

  • Coaching
  • Mentoring
  • Education

Product Backlog Items

  • Product Backlog Refinement
  • Product Backlog characteristics
  • User Stories

Upcoming Certified ScrumMaster (CSM) Classes

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Syllabus for the Certified ScrumMaster (CSM) course offered by the Scrum Alliance

Companies of all sizes adopt the agile scrum methodology because it enables excellent project-based teamwork and productivity. Although agile and scrum are two distinct methodologies that can be used separately, their combined benefits make the agile scrum methodology the most broadly applied use of agile.



  • Agile Manifesto
  • 12 Principles
  • 4 values
  • Scrum Foundations (5 Scrum Values)


Learning Outcomes:

  • Define the Agile Manifesto’s 12 principles and 4 ideals.
  • Show the advantages of Agile project management’s “responding to change” strategy over traditional project management’s “following a plan.”
  • Describe the connections between the Scrum objects, events, and roles and the Scrum values (courage, focus, commitment, respect, and openness).
  • The three Scrum pillars of Transparency, Inspection, and Adaptation should be listed and explained.
  • Identify the distinctions between a framework and a methodology, and explain why Scrum is referred to as a framework.
  • Describe five approaches to adopt an agile mentality.
  • Give two examples of how Agile and Scrum differ from one another and why the two phrases should not be used interchangeably.

The Scrum Master, the product owner, and the development team members are the three separate positions that make up a Scrum team. There is only one Scrum Master and one product owner, although there are typically multiple members of the development team.



  • Scrum Master roles and challenges
  • Product Owner roles and responsibilities
  • Development team roles and responsibilities


Learning Outcomes:

  • Perform a retrospective to identify 3 approaches that will enhance performance and turnaround time.
  • Describe the duties that a Scrum Master and a Product Owner have.
  • Explain why the roles of a Scrum Master and a product owner should not overlap by listing three contrasts between them.
  • Talk about the role of the product owner as a liaison between the development team and the stakeholders.
  • Recognize why a Scrum Master facilitates rather than actively participates in Scrum activities and ceremonies.
  • List three drawbacks of having a development team of fewer than three or more than ten people.

Even in the face of complexity, the key to agile and scrum project management is simplicity. Additionally, despite being straightforward, scrum ceremonies can be challenging to understand. Self-organizing teams that can solve issues in agile contexts are necessary for Scrum. Scrum ceremonies are done to enable transparency and consistent communication in the midst of such circumstances. Scrum and agile teams only hold meetings known as scrum ceremonies or agile ceremonies.



  • Sprint planning
  • Daily Scrum
  • Sprint Review
  • Sprint Retrospective


Learning Outcomes:

  • Describe sprint planning, daily scrum, sprint review, and retrospective, including their “why” and “how.”
  • Recognize the rationale for a sprint’s predetermined scope and time limit.
  • Give three approaches to prevent spillover from the sprint backlog.
  • Discuss the five advantages of having a sprint objective and define sprint goals.
  • Recognize the manner in which the Product Owner and Scrum Master should coordinate with the team and provide five suggestions for enhancing these interactions.
  • Talk about the three negative effects of sprint cancellation and how to prevent it.
  • List 10 sprint anti-patterns and understand how they affect delivery and turnaround time (examples: sprint cancellation, variable sprint length).

Agile scrum artifacts are documents that stakeholders and the scrum team use to describe the product being built, the steps taken to build it, and the steps taken throughout the project. The product backlog, sprint backlog, and increments are the primary agile scrum artefacts.



  • Product Backlog
  • Sprint Backlog
  • Product Increment


Learning Outcomes:

At the end of this activity, you will be able to-

  • List and illustrate the top 5 characteristics of a well-structured product backlog (E.g. estimated, prioritized).
  • Talk about two duties that the development team, scrum master, and product owner have while building and maintaining a product backlog.
  • the purpose of having a product backlog and the best methods for refining the product backlog.
  • Discuss and analyse the optimal amount of time and resources to devote to refining the product backlog.
  • Showcase three activities that take place during a sprint review, such as the budget, timeline, and release plan.
  • List five anti-patterns for sprint reviews (such delayed acceptance) and their detrimental effects.

Planning, executing out, controlling, attending daily stand-ups, and communicating with the Scrum teams are all part of the sprint execution process. By satisfying the team members’ notion of done, a list of product backlog items is transformed into a potentially shippable product increment as the result of the sprint execution.



  • Sprint Execution Planning
  • Flow management
  • Resolution meetings
  • Communication (Taskboard, Sprint burndown chart using story points, hours effort)


Learning Outcomes:

At the end of this activity, you will be able to-

  • Describe the differences between daily standups and resolution meetings.
  • Describe the advantages of working with product owners.
  • List three drawbacks of excessive product owner collaboration.
  • Give three examples of how to remove obstacles and work together.
  • Create a sprint burndown chart and demonstrate it.
  • Explain three methods the team can use to become more effective.

The Daily Scrum is held every day at the same time and location to check on progress made toward the Sprint Goal and the direction in which work in the Sprint Backlog is progressing toward completion. Similar to this, we do a Sprint Review and Retrospective at the end of the Sprint. The Sprint Backlog ought to be empty and the Sprint Goal ought to have been accomplished.



  • Activities in daily scrum
  • Activities in sprint retrospective


Learning Outcomes:

At the end of this activity, you will be able to-

  • Describe the significance of the daily scrum meetings’ 15-minute time limit.
  • Give three contrasts between daily stand-ups and typical meetings.
  • Describe the two roles that the Product Owner, Development team, and Scrum Master perform in daily scrum.
  • What are the three most important questions about the daily scrum agenda.
  • List two duties that the development team, product owner, and scrum master have at the sprint retrospective.

The Definition of Done (DoD) is a list of standards that a user narrative must meet in order for the team to deem it complete. While the Acceptance Criteria of a User Story are a set of Test Scenarios that must be completed to confirm that the software is working as planned.



  • Definition of Done for a feature (user story or product backlog item)
  • Definition of Done for a sprint
  • Definition of Done for a release
  • Definition of Done vs. Acceptance criteria
  • Done vs. Done-Done.


Learning Outcomes:

At the end of this activity, you will be able to-

  • Describe the meaning of “done” at the user story, sprint, and release levels (e.g. preparing release notes).
  • Describe three advantages of the Definition of Done and why it can change over time.
  • Create a wish list for the DoD (with a minimum of 7 items).
  • Mention three problems that a weak DoD poses.
  • List the top 5 qualities of effective acceptance criteria.
  • Recognize who should participate in creating the acceptance criteria.
  • List three consequences of not adhering to the acceptance criteria.

Having a Definition of Ready means that stories must be actionable right away. The Team must be able to estimate how much work will be needed to finish the User Story and what needs to be done.



  • Definition of Ready for user story
  • Definition of Ready for sprint


Learning Outcomes:

At the end of this activity, you will be able to-

  • Make a comprehensive list of the Definition of Done.
  • List three consequences of a poorly constructed Definition of Done.
  • List at least three advantages of having a common Definition of Done for teams working on the same product backlog.
  • Give two suggestions for enhancing the term “done.”
  • Understand the differences between “done” and “done done.”

Release planning is a critical responsibility for product managers that work with agile teams: It connects strategy with tactics to make sure the product is heading in the right direction.



  • Definition of release planning
  • Who takes part in release planning
  • Steps in Release planning
  • Output of Release Planning


Learning Outcomes:

At the end of this activity, you will be able to-

  • Define and comprehend the release planning process.
  • Give three advantages of a well-planned release.
  • Name three release planning outcomes.

The Team’s work is reflected on the Sprint Burndown Chart. It is a visual representation of the amount of work still to be done and the rate at which it is being accomplished.



  • Definition
  • Why and when to use a sprint burndown chart
  • Information obtained from sprint burndown chart


Learning Outcomes:

At the end of this activity, you will be able to-

  • Understand and define the sprint burndown chart.
  • List three key reasons for using a burndown chart.
  • Find out how to make a burndown chart and how to calculate it.
  • Describe the process for modifying upcoming sprints depending on the burndown.
  • List three important facts you learned from a burndown chart.
  • Give a burndown chart’s 5 benefits and 2 drawbacks.
  • Recognize the five typical mistakes that cause burndown charts to contain inaccurate information.

By comparing planned and completed work, a release burn-up chart is used to monitor progress. One learns how much work the team has accomplished in a specific amount of time. The task could be measured in terms of user story points or hours invested.



  • Definition
  • Features
  • How to create a release burn-up chart (steps)


Learning Outcomes:

At the end of this activity, you will be able to-

  • Comprehend the importance of setting a release goal (based on historical data and agreement).
  • Explain the significance of release burn-up in figuring out the situation as it is.
  • Discuss the 2 differences between burndown and burn-up charts.
  • Describe how to modify release planning, if necessary, in light of the fire down.
  • Give one main reason why a burnup chart is preferable than a burndown chart.

There are three stages of agile product planning: vision, product strategy, and tactics and the following diagram demonstrates how the vision is the overall objective, the product strategy is the route to the vision, and the tactics are the phases in the journey.



  • What is product planning
  • What is product vision
  • How to create a product backlog
  • Product Roadmap 
  • Minimum Releasable features (or) Minimum Marketable Features 
  • Minimum Viable Products

User stories or agile/scrum a s the smallest unit of work in the framework, user stories are a tool used in agile software development and product management. It provides an informal, natural language explanation of a programme or product feature from the user’s end-perspective.  



  • What are user stories?
  • Structure/format of user stories
  • INVEST criteria


Learning Outcomes:

At the end of this activity, you will be able to-

  • Explain what a user story is, why it’s important, and how it fits into real-world initiatives.
  • Describe the three Cs of user stories.
  • Describe the significance of acceptance criteria and provide three possible outcomes when they are not satisfied.

Agile estimation is the method for determining the amount of work necessary to execute a job that has been given priority in the product backlog. This effort is typically assessed in relation to the amount of time needed to finish the task, which enables precise sprint planning.



  • Definition
  • Benefits of Agile Estimation
  • Agile estimation techniques


Learning Outcomes:

At the end of this activity, you will be able to-

  • Describe and illustrate five advantages of agile estimation.
  • Understand the seven most popular Agile estimate approaches and select the best one for your project.
  • Discuss three advantages of Planning Poker and Relative Estimation.
  • List three mistakes people often make while utilising relative estimation, along with their consequences.
  • Discuss in depth about the five essential steps in planning poker.

Planning poker is a planning and estimation approach used by Agile teams once they have developed a product backlog. This technique’s setup aids software teams in improving teamwork, estimating product development timelines properly, and planning the work to be done.



  • Definition
  • Benefits
  • Participants
  • How to play planning poker
  • Planning Poker rules


Learning Outcomes:

At the end of this activity, you will be able to-

  • List five advantages of the planning poker estimating strategy.
  • For your real-time projects, choose the optimal order for the values (story points) on the cards.
  • Discuss in depth about the five essential steps in planning poker.
  • Provide three considerations for using planning poker with distributed teams.


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The Certified ScrumMaster (CSM) course is designed for entire product/project delivery teams, not only ScrumMasters, as well as anyone likely to work with or on an agile team. It is ideal for teams or organizations new to Agile who need practical and memorable instruction.

  • Anyone who wants to be successful using Scrum
  • Anyone who is involved in a Scrum Project across the full range of Scrum roles
  • Those newly setting out on their Agile journey
  • Those who are already using Agile or Scrum but now want to consolidate their knowledge or address questions that have arisen based on their experience
  • Those with the following roles within their organization:
    • Agile Coaches
    • Scrum Masters
    • Team Leaders
    • Development Team Members (Analysts, Architects, Designers, Coders, Testers)
    • Project Managers
    • Product Owners
    • Product Managers
    • Process Owners and Managers
    • Functional / Departmental Manager

The next step in your Agile journey is to achieve your Advanced Certified ScrumMaster (A-CSM®) certification.

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Skillier Support On Your Certified ScrumMaster (CSM) Journey

Here are some reasons why you should choose Skillier to assist you in becoming Certified ScrumMaster (CSM):


  • Delivers training that is tailored to each individual’s specific need.
  • Scrum Alliance-approved CSTs are hired.
  • We concentrate on your training requirements so that you may concentrate on your profession and business.
  • Support is available 24 hours a day, 7 days
  • Provides world-class education and training.
  • Embedded talents for landing high-paying jobs
  • 100% customer satisfaction is guaranteed.

Once you’ve completed the registration procedure, you’ll be given access to digital reference resources that will help you continue your learning journey.

Our Certified ScrumMaster (CSM) training is live and is available in Live Instructor-Led Virtual Training formats.

Our dedicated and motivated coaches are the best solution for you. As highly experienced experts with considerable course delivery skills, our teachers devote their efforts to understanding the many difficulties encountered by businesses and know what it takes to survive in today’s fast-paced and dynamic market.


Our instructors stay up to date on the latest advances and trends in their disciplines. They attempt to give the training in a way that helps you acquire knowledge in your sector and advance in your career, based on their years of industry experience.

Enrolling in Certified ScrumMaster (CSM) classroom training is a simple process. Payments can be made using a debit/credit card, such as a MasterCard or a Visa Card, or through PayPal. Once payment is received, acknowledgement will be sent to the candidates via email.

To ask further questions, please send in an email to, and we will answer any queries you may have! 

We provide a choice of discounts for individuals and corporations with the dates and times that best suit your needs. The more the number of people in the group, the greater the overall discount.

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The Certified ScrumMaster (CSM) course takes 2 or 3 days of online virtual class with 6 to 8 hours each day depending on the batch selected.

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Certified ScrumMaster (CSM) Certification and Training FAQ's

The Scrum team’s Certified ScrumMaster (CSM) is essentially a servant-leader. A ScrumMaster is in charge of assisting and promoting Scrum implementation by ensuring that everyone understands the Scrum theory, practices, values, and rules.

Yes, the Certified ScrumMaster (CSM) training fee includes the CSM exam fee as well as certification fee.

There are three levels in Scrum certification:

First – Certified ScrumMaster (CSM)

Second – Advanced Certified ScrumMaster (A-CSM)

Third – Certified Scrum Professional (CSP)

After successfully completing the Certified ScrumMaster (CSM) training and passing the exam, you will receive a certified scrum master certification from Scrum Alliance. Scrum Alliance will also provide you with a two-year membership.

Step 1: Sign up for a Skillier Certified ScrumMaster (CSM) training.

Step 2: Enroll in our 2-day Certified ScrumMaster (CSM) course and learn from our Certified Scrum Trainers® (CSTs).

Step 3: Upon successful completion of the course, Scrum Alliance will provide you a link to create login credentials.

Step 4: Create your own login credentials using the link provided by Scrum Alliance.

Step 5: Using those credentials, take the 1-hour online Certified Scrum Master certification test, which consists of 50 multiple choice questions.

Step 6: After finishing the course, you must pass the CSM® test with a minimum score of 74 percent.

Step 7: After passing the test, you’ll be asked to accept a licencing agreement.

Step 8: If you accept it, you will be given the Certified ScrumMaster (CSM) designation as well as a two-year membership.

The Certified Scrum Master certification is valid for 2 years. Post this, professionals have to renew their certificate by paying USD 100 to Scrum Alliance.

According to a recent poll conducted by various portals such as Payscale, Glassdoor, and Naukri, the average pay of Scrum Masters in various locations is listed below.


Annual Salary

2 – 4 Years

5 – 8 Yrs

United Kingdom

GBP 60K to 80K

GBP 80K to 95K


USD 80K to 105K

USD 105 K to 120 K


INR 6.5 to 7.5 Lacs

INR 8.5 to 14.5 Lacs





Euro 35K to 55K

Euro 60K to 75K

Certified ScrumMaster (CSM) provides professionals with in-depth knowledge of Agile development techniques as well as the ability to collaborate effectively with others. Professionals’ skills are strengthened, and they receive a better compensation package as a result. Certified ScrumMaster (CSM) are in great demand since they have a deeper understanding of the process than the rest of the team.

The course registration fee for the Certified ScrumMaster (CSM) certification course on Skillier includes the fees for live virtual training by a Scrum Alliance Certified Scrum Trainer (CST) , the study material provided, exam fees, and a two-year Scrum Alliance membership.

The certified scrum master certification emphasises the need of self-organisation,’ which benefits executives and leads to a variety of benefits, including but not limited to:

  • Being self-driven allows the company to operate at a high level of productivity.
  • Making significant contributions to team activities while establishing a sense of self-control.
  • Assuring that professionals work in a well-organized and efficient manner.
  • Leading the way toward the development of a professional environment that is both efficient and organised, allowing for both individual and organisational progress.

Scrum Alliance does not provide online classes. They simply recommend the professionals to take a 2-days in-person training by a certified Scrum trainer.

  1. Scrum masters
  2. Agile Scrum Master
  3. Agile Coach
  4. New scrum team members
  5. Software engineers
  6. Automation Engineers
  7. Business Analysts
  8. Project managers
  9. Program managers
  10. Project Lead
  11. Delivery Lead

Professionals who are unfamiliar to the Agile way of work will derive immense value through the concepts and theories covered in the Certified ScrumMaster (CSM) course. Data scientists, Marketers, Human Resource representatives and other professionals considering to take it a step ahead in solving complex problems are encouraged to attend as Scrum is applicable across industries and potentially cross-functional teams within an organization.

  1. Remain up-to-date on industry patterns and grant yourself the  framework you wish to remain competitive in today’s work market.
  2. Provide support and knowledge as you  progress in your Certifications.
  3. Allows you to  volunteer, join a local user group, or connect directly with industry experts.
  4. Gives you access to member-only templates, exercises, and evaluation tools that you can use to develop and measure the agility of your team.
  5. Get Discounts on events in which you will meet fellow community agilist.

It is an online Certified ScrumMaster (CSM) exam that comes with 50 multiple choice questions that candidates have to complete in an hour. They are not allowed to pause the test or skip any question and revisit it later. To pass the exam professionals must get at least 37 answers correct (74%)

The Certified ScrumMaster (CSM) course does not require any specific qualifications or experience.

Professionals who are unfamiliar to the Agile way of work will derive immense value through the concepts and theories covered in the Certified ScrumMaster (CSM) course. Data scientists, Marketers, Human Resource representatives and other professionals considering to take it a step ahead in solving complex problems are encouraged to attend as Scrum is applicable across industries and potentially cross-functional teams within an organization.

Professionals must just complete a 2-day certified scrum master certification training session with a certified Scrum trainer and pass the online Certified ScrumMaster (CSM) exam.

After completing the online Certified ScrumMaster (CSM) exam, you are shown the result on your screen immediately.

According to the mandate issued by Scrum Alliance, individuals must take 2-days Certified ScrumMaster (CSM) training to obtain Certified Scrum Master certification.

Log in to your account on the Scrum Alliance website. Complete the required fields and accept the license agreement. Select ‘Action’ from the certification dashboard. You can pay the fees to renew your Certified Scrum Master certification there.

In a single Certified ScrumMaster (CSM) course time, you are allowed two attempts. You will have to pay an extra cost of USD 25 for the third try. Furthermore, if you do not pass the Certified ScrumMaster (CSM) exam on your third attempt, you will be required to repeat the training program.

There are specific roles and obligations that must be fulfilled in order to be a good Certified ScrumMaster (CSM). The primary functions and responsibilities of a scrum master are as follows:

  • Facilitate and serve as a servant leader who promotes self-organization.
  • Remove roadblocks so that the team can concentrate on their job and adhere to Scrum norms.
  • Defend the team from both internal and external sources of distraction.
  • Establish a positive relationship between the product owner and the team, as well as individuals from outside the team. Create an environment in which the team can work more efficiently.
  • In collaboration with the scrum team, manage the scrum process and hold retrospective meetings.
  • Discuss the team’s progress.

After getting your Certified Scrum Master certification, you can go to the next level. Here are some certification examples you can go for:

You must first learn the philosophy and principles of Scrum before enrolling in the Certified ScrumMaster (CSM) course. It’s critical to study the Agile Manifesto and read the official Scrum Guide. A Certified ScrumMaster (CSM) course normally begins with a quick quiz to see if you’re ready to start learning. You must be familiar with Scrum theory, roles, events, and artefacts in order to pass this quiz.

Visit the Scrum Alliance’s official website to apply for the Certified ScrumMaster (CSM) exam. After that, you must perform the following:

  • Use your login credentials to access your account. These will be included in the email titled “Welcome CSM.”
  • Click on ‘My Dashboard’ in the top right-hand corner near Hello, [Your Name].
  • Choose the ‘CSM test’ option.
  • Choose a language that you prefer.
  • You will be taken to the site where you will be taking the exam once you click ‘Continue.

Before you give the exam, remember to turn off the popup blockers. Internet Explorer won’t support the test. Browsers that work best are Google Chrome, Safari, or Firefox. Also, don’t use the forward or backward button of the browser. Instead, use the provided buttons for navigating through the questions.

A Certified Scrum Master certification will demonstrate to employers that you have the necessary abilities to work as a ScrumMaster or team member in a Scrum team. The following are some of the advantages of being a Certified ScrumMaster (CSM):

  • When you’re part of a Scrum team, you can learn new things and solve challenges, which is especially important when you’re managing teams from other departments.
  • Improves team management and collaboration.
  • Become a better competitor and stay relevant in the field to gain an advantage.

The following are the most crucial abilities that every Scrum Master should possess:

  • Systems Thinking: This talent aids the Scrum Master in developing a holistic view of the entire organisation as a whole.
  • Facilitation skills: The Scrum Master helps the team members reach a high-level decision through facilitating Scrum events.
  • Challenging Problem Solving: During product development, the Scrum Master will be able to handle a variety of complex scenarios.
  • Coaching: Team members require guidance and coaching in order to fully follow Scrum principles, which the Scrum Master provides.

Certified ScrumMaster (CSM) is a role that was formed as part of the Scrum framework.  A  person is a Scrum specialist who ensures that his or her team follows the Scrum methodology appropriately. The ScrumMaster is in charge of fostering a culture of trust, self-organizing teams, and openness, as well as removing roadblocks to the project’s development. The following is a list of Scrum Master certificates and their certifying bodies:

Certification Body 

Certificate Name

Scrum Alliance

Certified ScrumMaster® (CSM®)

Professional Scrum Master (PSM ™ )

Scaled Agile Academy 

SAFe® Advanced Scrum Master (SASM)

Scrum Alliance, a well-known Agile membership and certification organisation for professionals, offers a variety of Scrum certification levels. The certifying organisation feels that understanding Scrum requires a high level of personal engagement. Scrum Alliance’s newly created course format encourages team members to collaborate, boost productivity, and achieve success.


If you’re interested in your Agile journey, joining the Scrum Alliance community provides you with a networking platform and allows you to connect with other Scrum practitioners. It assists you in achieving future progress through certification, knowledge exchange, and community support, all of which are uncommon in the IT industry.

To apply for the Certified Scrum Master certification, you must fulfill the following three steps:

  • Make sure you understand Scrum and that you have completed all of the prerequisites for the Certified ScrumMaster (CSM) course.
  • Attend a 2-day Certified ScrumMaster (CSM) training led by a Certified Scrum Trainer in person.
  • Fill out an application for the exam.

The software development process is the focus of the Certified ScrumMaster (CSM) and Professional ScrumMaster (PSM) certifications. Neither one is superior to the other. The certificate you should pursue is determined by your present knowledge and objectives. Here are some key distinctions between the two that can assist you in making your decision:


Getting the certification

Attending the 2-day training will earn you the Certified ScrumMaster (CSM) certification. You must enroll in an institute and complete the required training. After completing the Certified ScrumMaster (CSM) course, you will be given two free opportunities to pass the exam within a 90-day period. You will be charged a $25 USD test attempt fee if you fail the test twice or take it after 90 days. There are three levels of PSM certification offered by PSM I, II, and III. You must purchase a password from in order to enroll. You must have a thorough understanding of Scrum in order to pass the PSM I exam.


Passing rank

You need at least 74% marks in the exam to get the Certified Scrum Master certification exam. For PSM, you need at least 85%.


Exam pattern

Depending on the level, Certified ScrumMaster (CSM) may contain solely multiple choice questions, while PSM may have multiple choice questions, true/false type questions, multiple response questions, and essay type questions.


Need for renewal

The Certified ScrumMaster (CSM) accreditation is only good for two years. Your certificate must be renewed every two years for a fee of $100. PSM, on the other hand, does not require renewal. The certification will be valid for the rest of your life if you pass the exam.

Scrum’s exponential expansion, paired with its adoption in 65 percent of IT organisations worldwide, highlights the need for Certified ScrumMaster (CSM) who can help with complicated project execution. A Certified Scrum Master certification helps to solidify your position as an Agilist capable of leading projects to completion.

A Certified ScrumMaster® (CSM) training workshop is led by a Certified Scrum Trainer (CST) and teaches the Scrum vocabulary, methods, and principles necessary to operate as a ScrumMaster or member of a Scrum team. This Certified Scrum Master certification is the first step toward a successful Agile career.

A Certified ScrumMaster (CSM) training, according to Scrum Alliance, increases the likelihood of a project’s overall success by properly utilising Scrum concepts and methodologies. You can function as a servant leader, rising above and beyond the usual project manager and assisting your business in achieving meaningful goals by knowing the values, practices, and applications.

The number of job openings is steadily expanding, which is driving up demand for competent and skilled scrummasters. Our Certified ScrumMaster (CSM) training will offer you an advantage in the job market and help you land a high-paying position that will position you to take your Agile journey in a new direction.

Scrum Alliance certifications offer a variety of ways to demonstrate your competence and experience as a Scrum and Agile practitioner. Scrum Alliance offers three levels of Scrum Master certification:


CSM (Certified ScrumMaster)

Introductory course for those wishing to become a ScrumMaster or play a role as a Scrum team member.


A-CSM (Advanced – Certified ScrumMaster)

Advanced course for those who have work experience as a Scrum Master.


CSP (Certified Scrum Professional)

Pinnacle/Expert-level course for individuals wishing to build mastery in the Scrum Master role.

Agile refers to a way of thinking about software development. Scrum, along with Kanban and Extreme Programming, is the most extensively used Agile framework.

When the “Manifesto for Agile Software Development” was published in 2001, the term “agile” was coined. The authors were the two founders of the Scrum framework, as well as 15 others who shared their perspective on software development. The manifesto emphasises the importance of delivering software that customers value early and often during the development process. This manner, based on user input, what is delivered can be altered quickly throughout development. To make this possible, developers must work closely with one another as well as with their clients.


Scrum gives a framework for working with an Agile attitude. Scrum is described in a more generic fashion, despite its origins in software development. It’s also used in fields other than software, like marketing. The framework assists a self-organizing team in completing tasks on a regular basis and in close collaboration. Throughout the development process, there will be numerous opportunities to check what has been produced thus far and to improve the way the job is done.

Your next step toward a Certified Scrum Professional after earning your Certified Scrum Master certification and a year of experience working as a CSM on a Scrum Team is to achieve your Advanced Certified ScrumMaster (A-CSM℠) certification.

Jira: Jira is one of the best development tool that is used by agile teams. It is built to ease the work for each team member to track, plan and develop great products.


Quickscrum: Quickscrum provides an efficient Scrum tool for teams to perform sprint grooming, sprint retrospective, sprint review, daily stand-up, and sprint planning. 


Vivify Scrum: Unlock the unlimited number of boards, tasks, workspaces with VivifyScrum. It is a web-based project management tool for large organizations and small agile teams that lets you handle all the projects from a single place.


ScrumDo: ScrumDo works to help your team adopt modern workflow management processes from scrum to Kanban to SAFe (agile at scale).


Targetprocess: Targetprocess is an agile project management tool that helps plan, track, and deliver Scrum projects. It offers a Scrum dashboard for planning monthly sprints as well as product backlog and sprint backlog dashboards for monitoring project progress.


Yodiz: It offers a greater degree of visibility into your team’s progress and increases overall efficiency.


Manuscript: Great project management, bug tracking, issue tracking and support, along with the information your team needs to make good decisions about what they’re building. Integrations with key tools like Slack, GitHub & Trello are free and easily customizable, and search and management features are simple and powerful.


Axosoft: Axosoft is Scrum software for development teams. Get started doing Scrum, kanban or a hybrid with our agile project management software.


Scrumwise: Scrumwise is an online tool to help teams and organizations manage Scrum projects. This Agile platform is designed to operate efficiently while allowing managers and team members to focus on project goals. 


ScrumDesk: Agile product management tool & scrum project management tool. Ideas, roadmaps, releases, sprints, user story, kanban board, time tracking, retrospective


ClickUp: It helps to make projects more productive with a well-designed and intuitive platform.

ZohoSpirits: Zoho Sprints is a free online tool for agile planning and tracking. It allows you to create user stories, add estimation points, schedule agile meetings, and use timesheets to track work hours.

Yes, there is an online/virtual course for Certified ScrumMaster (CSM). 

Our highly skilled and experienced trainers provide a practical and engaging training programme with accurate, clear, and up-to-date materials to help you understand the concepts and pass the CSM exam with ease.

It is recommended that you acquaint yourself with the resources accessible on the Scrum Alliance website before attending the Certified ScrumMaster® training. These Scrum resources will help you understand and apply Scrum concepts and practises, which will help you pass the CSM exam.

It is not possible to take it. True learning, according to Scrum Alliance, necessitates in-person training and hands-on experience with a CEC or CST. The CSM exam is not intended to replace formal training.

The following individuals can take this course:

  • Anyone who would like to build a career as a Scrum Master
  • Teams transitioning to Scrum
  • Managers of Scrum teams
  • Scrum team members such as product owners and developers

If you are already working as a Scrum Master, then taking this course helps to strengthen your Scrum knowledge and skills.

There are no prerequisites for attending the course itself. A degree of course completion from our Certified Scrum Trainer makes you eligible for Scrum Alliance’s Online CSM Test.

Scrum Alliance will send you an email with a link to create your login credentials after you complete your CSM training. You have 90 days from the time you receive your membership email to take and finish the test.

No. Certified membership is for individuals who have completed the CSM classroom training.

Our Certified Scrum Trainers® (CSTs) are:

  • Professionals accredited by Scrum Alliance to teach the official Scrum Alliance curriculum are Certified Scrum Trainers® (CSTs).
  • Scrummasters with extensive expertise leading, implementing, mentoring, and teaching it.
  • Skilled in Product management and software development.
  • Subject matter experts involved in software development and local Agile groups, as well as the larger global Scrum and Agile movements.

Our committed team of CSTs provides training that meets or exceeds the Scrum Alliance’s level of excellence. As a result, regardless of the trainer or location, every candidate receives the same high-quality content. They assist you with further developing the talents and skills you’ll need to make an impact in your company.

One need not bother with a specific background to become a ScrumMaster. Individuals with ScrumMaster skills can emerge out of any field.

The Certified ScrumMaster® course covers the foundations that any Scrum team member or professional Scrum Master needs to know.

Certified ScrumMaster (CSM) Certification & Exam FAQ's

To be eligible for the CSM exam, professionals must complete a two-day in-person CSM programme with a Scrum Alliance certified scrum trainer.

To become a Certified ScrumMaster, you must first complete a two-day CSM training session led by a certified Scrum trainers. You can take a practice test after the course before enrolling for the actual CSM exam.

You can earn 7 PDUs a day which means you can earn up to 14 PDUs in a two-day CSM training.

Yes, you will be able to pause the exam and restart where you left off, but this will reduce the amount of time allotted for the exam. You can go back over the questions as many times as you like until you submit the exam.

You have 60 minutes to finish the CSM exam. You must also take the exam within three months of finishing the training programme.

The CSM exam will contain 50 questions with the percentage coverage on each domain as given below.


CSM Domain

Topics Covered

% of Questions in the test

Scrum and Agile

Manifesto values and Principles., Scrum definition and connection with agile


Scrum Theory

The empirical process, 3 Pillars, Details about iterative and incremental characteristics


Scrum Values

Five scrum values – How and Why


Scrum Team

Importance, role, characteristics of the scrum team


Scrum Events

Purpose of the sprint, sprint planning, daily scrum, sprint review, and sprint retrospective.


Scrum Master

Scrum master role, service to the organization and the product owner


Scrum Artifacts

Purpose of scrum artifacts, Product backlog, Sprint backlog, Definition of Done


You will obtain the CSM certification from Scrum Alliance.

Once you complete your CSM course, we will be helping you to apply for the CSM Exam.

Log in to your Scrum Alliance profile to renew your Scrum Master Certification. Navigate to ‘Settings,’ then to ‘certification dashboard.’ After that, go to ‘Actions’ and click on the renewal link to pay the USD 100 renewal charge using one of the available payment methods.

You will receive an email after passing the exam in which you must agree to some terms and conditions. After that, you must fill in the essential information needed and print your certificate.

Candidates must get a minimum of 37 questions correct from the 50 questions (74%).

For CSM certification, there are no specified requirements. However, applicants/professionals should have a basic understanding of the Scrum framework and methodology.

It is necessary to have a bachelor’s degree in computer science or a related field. Experience as a Scrummaster for 1-3 years, preferably in software development using CSM, is preferred.

Scrum Master Certification is an online exam that you can attempt via a PC, laptop, smartphone, or tablet

If you don’t pass the CSM exam the first time, you can take it again. However, if you want to retake the CSM exam a third time, you will have to pay an additional price of USD 25.

The CSM exam is a free online test that you can take as many times as you like. The exams consist of 50 multiple-choice questions that must be answered in 60 minutes by the candidates. Individuals are not allowed to interrupt the test and may take breaks, however the test time will be lowered by the length of the break.

The Cost of scrum master certification renewal is $100.

The CSM certification is valid for two years once the exam is completed. Following this period, you must request renewal by paying USD 100 every two years.

CSM Certification is an open book examination that has to be completed within 60 minutes.

Yes, you can take breaks in between, but this will affect the overall time permitted for the exam. Until you hit the exam submit button, you can go back to any question and alter the answer.

You will not be able to retake the CSM test to improve your score if you have already passed it. Only you have access to your test score. No one else will be able to see your CSM exam score.

Upon finishing the test, you can click on the ‘submit’ button and results will appear immediately on the screen.

Individuals can take the online test from any computer in the world, whenever it is convenient for them (home, work, or other location). There will be no proctoring for the exam.

Yes. Within 90 days of receiving your welcome email, the Scrum Alliance permits you to take the ScrumMaster exam for free for the first two times. From the third attempt or the end of your 90-day period, you will be charged a minimum of $25 per attempt. If you’ve failed the CSM exam three times, Scrum Alliance recommends retaking it.

The Certified ScrumMaster exam consists of 50 multiple-choice questions and is administered online. Candidates will be given one hour (60 minutes) to complete the task. To pass the Scrum Master certification test and receive the certification, a candidate must have a score of 74 percent on the exam. After you’ve finished the course, you’ll be able to take the exam. This exam design was developed in collaboration with Scrum Alliance and Prometric, an industry leader in test development, by subject matter experts (SMEs) from the Scrum Alliance community.

The CSM exam is an open-book exam that is simple to pass. The activity-based sessions included in the training help in gaining hands-on knowledge of the Scrum concepts and their practical applicability, which are the most important aspects to understand the Scrum framework, in addition to the theoretical knowledge gained by passing the Scrum Master certification exam.

The CSM accreditation body is the Scrum Alliance and its exam fee is non-refundable.

Scrum Alliance® will send you an email with a link to create your login credentials after you complete your CSM training. The online exam will be the first stage in the process. After passing the exam, you’ll be prompted to accept a licence agreement and create an online profile. Your welcome email may take up to two weeks to arrive after the course is completed.

As a consequence of the engagement and contributions of those who share their ideas and practical experiences in the workplace, the Scrum framework is expanding and growing. Your interest in the growth and progress of Scrum is validated by renewing your certification.

Every two years, CSM certification must be renewed. To renew the certificate for another two years from the date of its current expiration, you must pay $100. Log in to the Scrum Alliance website, go to your dashboard, and select the ‘Renew Certification’ option under the heading ‘Actions’ to renew your ScrumMaster certification.

You put forth a lot of effort to earn the certification. Don’t let it go out of style! Renew now to keep your certification for another two years.

Additional FAQ's

The best candidate for becoming a scrummaster is someone with people management abilities and the ability to oversee the process. Anyone who can complete training and obtain CSM certification will be well prepared to become a scrum master. This indicates that any of the people listed below have the potential to become scrum masters.

  • Program Managers 
  • Project Managers 
  • Product Managers
  • Software Developers 
  • Software Testers 
  • Business Intelligence Engineers

Yes, becoming a ScrumMaster is an excellent career choice. If you’ve already worked as a project manager or an agile coach, becoming a ScrumMaster is a natural progression. If you are new to agile, you should first learn the fundamentals before pursuing a career as a Scrum Master.

Skillier offers two days of online live CSM training, during which you can interact with the teacher and ask questions. However, after the training, you will have access to the pre-recorded videos, which you can use to study for the exam.

After announcing their Agile Manifesto, Schwaber and Sutherland created the Scrum Alliance. Scrum Alliance has established itself as one of the most reputable certifying bodies for Scrum Master Certification, often known as CSM. It ensures that candidates have completed at least 16 hours of training before sitting for the CSM exam. The exam is available in both in-person and online formats. The cost per person ranges from USD 800 to USD 1300. The exams are well-structured and adhere to the Scrum Alliance’s syllabus. The certification lasts two years and can be renewed for $100. Scrum Alliance has almost 56,000 registered members throughout the world.

The scrummaster is the person in charge of leading the scrum team and championing the project. The Scrum Master leads the entire team, including the product owner, and gives them all the instructions they need to finish the project. They oversee the team’s adherence to agile best practices.

When a project moves from a waterfall to an agile methodology, different roles take on some of the project manager’s responsibilities. The responsibilities of a scrum master differ from those of a project manager. A scrum master cannot be a project manager, and a project manager cannot be a scrum master. The project manager may be in charge of multiple projects at once, while the scrum master is normally in charge of just one.

It is not difficult to become a Certified ScrumMaster, but it does take training and dedication. You can become a Scrum Certified Master by following these three steps:

  • Recognize the Scrum Framework.
  • Attend a Scrum Master Training Workshop or a Scrum Master Training Class.
  • Successfully complete the Scrum Master Certification Exam.

There is a demand for Scrum Masters throughout the world because companies across industries are gearing up their software development process to adapt to agile principles. 

The various scrum master certifications available are 

  • Professional Scrum Master (PSM) from Scrum.Org
  • Certified ScrumMaster (CSM) from Scrum Alliance
  • Licensed Scrum Master (LSM) from Scrum Inc
  • Agile Scrum Master (ASM) from EXIN
  • SAFe Scrum Master Certification from Scaled Agile Inc

The Certified ScrumMaster (CSM) is the first qualification you’ll need if you want to be a scrummaster. Certified ScrumMaster is Skillier’s greatest credential, and it’s an interactive, hands-on, online course that teaches you all you need to know about the scrum process and how to become a scrum master. Become a Certified ScrumMaster by attending Skillier’s Certified Scrum Master Training.

It is not difficult to obtain CSM certification. Scrum Alliance administers the CSM exam, which consists of multiple-choice questions. To pass the test, you must properly answer at least 74 percent of the questions in one hour.

The 5 Scrum Values are




4.Respect and


It is dependent on the organisation in question and its requirements. For the ScrumMaster role, some firms may demand a degree, while others may not. You must highlight your talents and traits if you want to be considered for a ScrumMaster role without a degree.

You will be able to earn up to 14-16 PDU for our two-day training program.

The software applications used by project managers to handle scrum projects are known as scrum tools. There are a variety of Scrum Tools available on the market, such as Jira, from which you may select the one that best suits your projects and offers the most benefits. Attend a workshop to learn about the best tool and how to utilise it effectively in your projects.

ScrumMaster guides the team through Scrum by ensuring that everyone understands how it works. They provide guidance to all members and allow them to improve their technical skills in any way they see fit. To defend the team and the project delivery, the ScrumMaster acts as an adjudicator during any conflict that arises both within and externally.

As a Scrum Master, a puppet master, a team member, a clerk, a coach, an expert, an organiser, and an advisor, the Certified ScrumMaster fills a variety of responsibilities. The Scrum Master’s tasks include assisting the development team in developing the best software, assisting the project owner with budgeting, resource management, and project backlog activities, and assisting the organisation in adopting Scrum responsibilities throughout the organisation.

Every team’s coach, the scrum master, assists them in organising their work. Additionally, people that operate cross-functionally are guided. Also, assists the team in producing high-quality items by removing all disparities between them and in the process.

Yes, even if you aren’t agile, you can learn Scrum. However, because Scrum is built on the agile approach, it is advised that you study agile as well if you want to apply Scrum in your project management process.

The scrum master is a managerial job in the classic sense, but not in the way you may think. The scrum master’s job is to oversee the scrum process. The Scrum Master’s responsibilities include overseeing how scrum is used by various stakeholders inside the organisation. He’s in charge of how the scrum is executed and understood. Attend ScrumMaster Certification if you want to learn about the tasks and responsibilities of a scrum master.

A product owner should concentrate on the product. A scrum master should be able to see the entire team. As a result, it’s not usually a good idea to have the same person fulfill both positions because they each have a lot of responsibilities.

Developers are essential to the product’s development. The scrum master is responsible for leading and protecting a team. Both of these obligations are time-consuming and important. It’s beneficial to have them all together. A developer, on the other hand, can wear the scrum master hat if he believes he can handle it and contribute a little less on the development side while other developers cover for him. Attend CSM training to learn more about scrum master roles and responsibilities.

Yes, Pre-class reading materials are provided for CSM Certification. Reference to Scrum Guide is given which is very helpful before and during the course.

Scrum Masters who are new to the role can begin by applying scrum concepts to personal issues such as arranging an event or redecorating their home. To expand your network, join a local agile group or attend agile seminars. Enroll in certification classes to gain the requisite skill set.

Gather information on Scrum and get ready to enrol in the Skillier’s CSM Training Course. After that, you must pass an exam to become a Certified ScrumMaster.

PDUs and SEUs are two different types of credits that Scrum Alliance offers to its members. PDUs, or Professional Development Units, are credits that can be earned by attending Scrum Alliance-approved events, such as conferences, workshops, and webinars. PDUs can be earned through activities such as coaching Scrum teams, presenting at conferences, and authoring Scrum-related articles.


SEUs, or Scrum Educational Units, are credits that can be earned by taking Scrum Alliance-approved courses, such as online courses and instructor-led courses. Scrum Alliance members can use these credits to maintain their membership status and/or to apply for Scrum Alliance certification programs. SEUs are earned through a variety of activities, including attending Scrum Alliance events, reading Scrum-related books and articles, and participating in online courses.

You can get 14-16 PDUs by participating in our 2-day training program.

Scrum Alliance’s CSM was the first professional credential for Scrum Masters. The certification will assist you in developing a thorough understanding of the Scrum Framework, as well as the actions and duties of team members. By earning this certification, you will be assisting the Scrum team in collaborating and performing at their best.

Scrum Masters are in high demand across all industries since Scrum is the most popular Agile framework for project management. If you work in an organisation that uses Agile frequently, CSM should be your first choice.

Scrum Alliance, the CSM certifying organisation, will provide you a certificate designating you as a Certified ScrumMaster®. Because a Scrum Alliance accreditation is believed to fulfil the vision of the Agile Manifesto by increasing improved efficiency, success, and collaboration among team members, it boosts your industry reputation.

Two days of CSM® training under the supervision of a Certified Scrum Trainer (CST®) are required. To demonstrate your understanding of Scrum and become certified, you must pass an exam. The exam consists of 50 multiple choice questions (MCQs), of which you must properly answer 37 within an hour. This indicates you’ll need a score of 74 percent to pass the exam. You will be proclaimed CSM® certified if you complete the exam, and you will be able to get your certificate immediately.

The reputable Scrum Alliance offers CSM as one of its most popular and globally recognised credentials. Scrum Master training and certifications have seen a significant growth in demand over the previous decade. The reason for this is because Scrum is now being used in industries other than IT, and as a result, the demand for a certified Scrum professional has grown even beyond his or her existing field of expertise.

With this ScrumMaster certification, you’ll get the following benefits:

  • Master the fundamentals of Scrum and the breadth of the Scrum Master’s responsibilities.

  • Only Scrum Alliance members have access to resources, networks, and local groups.

  • Advance your Agile career.

  • Demonstrate your essential Scrum knowledge to your colleagues.

  • Carry out the responsibilities of a Scrum Master.

  • Participate in a Scrum expert community.


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